🔁 Refunds and Returns Policy

We want you to love what you buy from Top Shop Stores! If something isn’t right, we’re here to help. 💬

✅ Return Eligibility

You may return most unused and unopened items within 30 days of delivery for a full refund or exchange. To be eligible:

  • Items must be in original condition and packaging 📦

  • You must provide proof of purchase (order number or receipt) 🧾

  • Some items (like perishable goods or personal care products) may be non-returnable due to hygiene or safety reasons ❌

💸 Refunds

Once we receive and inspect your returned item, we’ll notify you via email.
If approved, your refund will be processed to your original payment method within 5–10 business days. 🕒
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

🔁 Exchanges

Want to exchange an item for a different size, color, or product? No problem! Just contact us first, and we’ll help you arrange it. 🔄

📮 How to Return an Item

  1. Contact us at Info@top-shop-stores.com with your order number and reason for return.

  2. We'll provide return instructions and a return address.

  3. Ship the item back using your preferred carrier (tracking recommended).

  4. Sit back and relax while we take care of the rest! 😊

⚠️ Damaged or Incorrect Items

Received a damaged or incorrect item? We're so sorry!
Please contact us within 7 days of delivery with a photo and order details — we’ll make it right ASAP. 📷🛠️

📞 Need Help?

Have questions about your return? Reach out any time:
📧 Email: Info@top-shop-stores.com
📞 Phone: +1 619 949 4660

We appreciate your trust in Top Shop Stores, and we’re here to ensure your shopping experience is smooth and satisfying! 🛍️💖